Brightpath Consutancy jobs - Application Tech Support Practitioner
Application Tech Support Practitioner
0 to2 Years
21,000 - 25,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running.
Roles and Responsibilities:
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Act as the ongoing interface between the client and the system or application.
- Dedicate to quality and ensure client satisfaction.
- Collaborate with cross-functional teams to resolve complex issues.
Professional and Technical Skills:
- Must Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of the ITIL framework.
- Experience in troubleshooting and resolving technical issues.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
Job Particulars
Who can apply
Freshers and Experienced (0 to2 Years )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1694272
Job Category
BSc/BCA/BBM , Tech Support
Locality Address
Ashok Nagar
State
Karnataka
Country
India
About Company
Brightpath Consutancy
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