In the event of any failure ability to follow the SOP (Standard Operating Procedure) to resolve and recover the situation. In the event the issue falls outside the SOP, ability to analyze and correlate the underlying components and ability to identify the root cause. If needed escalate the issue to next higher level SME (Subject Matter Experts). The responsibility also includes providing support to issues/requests raised by internal business users.
Requirements
- Strong knowledge in UNIX/Linux/Windows Operating Systems
- Basic skills on Java ; NodeJS ; PHP ; Webserver applications
- Knowledge in DevOps and AWS.
- Extensive experience in Installation, Administration, Patching, Upgrades.
- Expertise or in-depth knowledge in LDAP, NIS, NIS+, NFS, DHCP, SAMBA, HTTP, FTP, SSH, DNS etc.
- Experienced in shell scripting using bash, Ruby and python to automate some of the repetitive tasks.
- Ability to grasp and provide internal support for tools like SAP Business Objects, JIRA,
- Experience in working with different monitoring tools.
- Expertise in creation of start-up and shutdown scripts, crontabs, files system maintenance and backup scripting and automation.
- Excellent inter-personal skills and the drive to complete tasks effectively, and efficiently where customer service and technical skills are demanded.
- Strong analytical capability in trouble-shooting and debugging skills that involving deep understanding of software, hardware, firmware and network layers/components
As part of Application and Systems Support Engineering Team, the responsibilities include day-to-day monitoring and smooth running of all applications.
Skills: Sops, Devops, Aws, Java, Node Js, Php, Installation, Upgrades, Patching, Ldap, Nis, NIS+, Dhcp, Samba, Http, Ftp, Ssh, Dns, Shell Scripting, Monitoring Tools, Trouble Shooting
Experience: 4.00-10.00 Years
Education: Bachelor Of Technology (B.Tech/B.E)