Job Type: Full-time
Responsibilities:
Customer Service: Greet customers warmly, assist them in finding the right products, and provide excellent service throughout their visit.
Product Knowledge: Have a good understanding of various aquarium products, fish species, aquatic plants, and accessories.
Sales: Promote and sell aquarium supplies, fish, and related items. Upsell products when appropriate.
Maintenance Advice: Provide basic advice on aquarium setup, water quality, and maintenance to customers.
Inventory Management: Keep track of stock levels, restock shelves, and maintain a clean and organized store.
Cash Handling: Ring up purchases accurately and handle cash transactions.
Visual Merchandising: Arrange displays attractively to showcase products effectively.
Problem Solving: Address customer inquiries, resolve complaints, and handle returns or exchanges.
Learn and Adapt: Stay updated on new products, trends, and industry developments.
Qualifications:
Passion for Aquatics: Genuine interest in fishkeeping, aquariums, and aquatic life.
Customer-Focused: Friendly, approachable, and committed to providing exceptional customer experiences.
Communication Skills: Clear communication and active listening abilities.
Basic Computer Skills: Familiarity with point-of-sale systems and inventory management software.
Physical Stamina: Able to stand for extended periods and lift moderately heavy items.
Team Player: Collaborate with colleagues and contribute to a positive work environment.
Preferred Experience:
Previous Retail Experience: Ideally in a pet store, aquarium shop, or related field.
Aquarium Knowledge: Familiarity with freshwater, fish species, and equipment.
Sales Experience: Ability to upsell and meet sales targets.
Additional Information:
Working Hours: 11:00am to 9:00pm
Days: Saturday to Thursday
Salary: Competitive salary based on experience and performance.
If you are passionate about aquariums and enjoy helping customers create beautiful aquatic environments, we’d love to hear from you! Apply now to join our team at 7aquascape in Kharghar, Navi-Mumbai.