Black And White Business Solutions jobs - AR caller

Designation: AR caller

Location: Bangalore

We are looking a talented candidate AR caller

Skills Required :

• Should be flexible with rotational Shifts
• Manageable or Good English Communication Skills
• Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
• Candidates with Graduation Backlogs can apply.

Roles and responsibilities :

• Handling patients, referral sources, and administrative department inquires
• Communicating with insurance companies and/or prior authorization requests
• Entering patient information into a customer information system
• Ensuring customer satisfaction and assisting them with issues/concerns related to their health
• Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
• Becoming educated in qualifications of multiple insurances to ensure clean order intake
• We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.
• You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.
• It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

Benefits :

• Day / UK / US Rotational Shifts
• 15k to 35K Take home
• Two way Transport
• Unlimited incentive Structure

Documents Required :

• Previous Companies Offer letter / relieving letter / one month pay slips
• 10th / 12th / Graduation all semester Marks card
• Aadhar Card ID proof
• Pan Cad ID