AR Caller JD:
Responsibility | · Initiate calls requesting status of claims in queue. · Contact insurance companies for further explanation of denials and underpayments · Take appropriate action on claims to guarantee resolution. · Ensure accurate and timely follow-up where required. · Document actions taken in claims billing summary notes · To prioritize the pending claims for calling from the aging basket To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance. · Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
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Minimum Qualification | Graduation and above
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Minimum Experience and skills | · Good voice and demonstrate professional demeanor via phone. · Must have 1 + yrs of experience in US Healthcare stream in AR · Good organizational skills demonstrating the ability to execute timely follow-up. · Ability to multitask. · Excellent analytical skills with understanding of health care claims processing.
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