Greets visitors and customers and notifies department/office staff of arrivals. Assists visitors and customers with general questions such as who to contact, office hours and responds to routine questions regarding the office/program/department which they are in. Excellent customer care and effective communication both verbal and written (English & Kannada). Receive, direct and relay telephone messages and fax messages. Excellent telephone manner. Able to deliver clear and accurate information. Ability to use IT and operate a computer based system. Be aware of all company policies and procedures to ensure compliance. Ensure that the reception area is clean and tidy at all times. Maintain and accurately file records. Strong organizational skills, ability to prioritize and multi-task. Able to enter and review data in CRM. Report Generation from CRM. Data Entry for Accounting Work. Preparing Letters and Correspondence.