Assistant Manager - Collections
2 - 3 years of experience
Vadodara
Duties and Responsibilities :
- To achieve collection targets
- Focus on PL roll back cases & target achievement in PL roll back.
- Ensuring documented feedback.
- Ensuring audit queries are complied with.
- Ensuring adequate УFeet on StreetФ availability pool-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
- Ensuring background and reference check of agencies / DMAs being appointed.
- Constant evaluation of DMAs and agencies.
- Identify and manage training needs for the CEs.
- Visit Random customers.
Additional Information :
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills
- Strong bias for action & driving results in a high performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
- Exceptionally high motivational levels and needs to be a self starter.
- Working knowledge of computers.