Manage Network Infrastructure which include WAN (MPLS/P2P/Internet) & LAN (including Core &
Distribution) of plants
Specialized in supporting one of the Cisco architectures with a broad technical competency in supporting
the following: Cisco Routing ,Switching & wireless (Cisco, Aruba & Others),Cisco Datacenter (UCS, Nexus &
VMware) and Cisco Collaboration (CUCM, UCCX, Unity)
Network Architecture review/audit, mitigation plans & deployments to the best of Industry practices
Monitoring, Management & Compliance to all network components (Core ,Distribution & Access Layer)
Incidence & Service Request Management with adherence to SLA having minimal impact on business
Vendor Management, managing various MPLS ,P2P & Internet link service provider
Managing the Network Operation Center & having review (Daily/Monthly/Half yearly) on the services call
logged.
Attending top severity calls in person with at par technical skill set for any configuration change with L3 skill
set.
Proactive part of Audit & Optimization for all the Network links installed.
Risk Assessment for WAN/LAN devices.
Proven experience in incident management, service request management and problem
Solving having hands on experience on Cisco Devices & Non-Cisco devices
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