Assistant Program Manager jobs in Mumbai at LINC Education

Assistant Program Manager

Job Description :

Role :Operations

The Assistant Program Manager will be a crucial part of helping manage operations using data analytics and process compliance across multiple universities and programs.

This will give a unique opportunity to develop and exercise data analytics skills, ability to develop efficient processes and strong interpersonal and cross-cultural skills.

The Assistant Program Manager will work directly with the Program Manager and Head of Program Operations, as well as Australia and Europe-based account managers of the university partners. Their primary responsibility will be to own the end-to-end operations for University partners, thus significantly influencing the shape of the business.

This is a unique opportunity to become a part of a fast-growing professional education company that is developing a truly differentiated solution for delivering high-quality online education to students around the world. The role of the Assistant Program Manager will cover the following key areas :

Support the development of the delivery services standards (creating dashboards, setting up monitoring SOPs etc.),working with the Program Manager- Coordinate the daily delivery of services by LINC Fellows (LINC's academic professionals)- Track the progress of daily, weekly and term-related objectives- Work with LINC's account managers to ensure completion of client deliverables

- Develop strategies for service improvement and university query resolution- Manage final delivery output for the University- Constantly work on streamlining operations via the use of technology and analytics, and actively contribute towards overall product and service development- The Assistant Program Manager will report to the Head of Program Operations at LINC Education.What are we looking for?

- Qualification and Experience : Graduate/Post Graduate from Tier 1 college with 1-3 years of experience (experience in operations is an advantage)

Skills : Strong data and analytics skills; Good command over spoken and written English is a must- Smart and Entrepreneurial : In a startup environment, we need to be resourceful, creative and ready to handle the unknown. It is important that you are able to work in a fast-paced environment and help grow the business.

- Driven : An ambition to significantly enhance your skills and experiences while creating a new way of delivering quality education to global audiences