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Amura Marketing Technologies jobs - Associate - Account Management

Associate - Account Management

Amura Marketing Technologies

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0 to 1 Year

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Posted: 4 Years ago

Views: 10

Applications: 10

Openings: 1

Job Description

Designation: Associate - Account Management

Department : Sell.do

Exp : 0-1 years

Educational Qualification: Bachelor’s Degree Required (Engineering,B.Sc.,BBA)

Job Location : Pune

Responsibilities:

Engaging with our users - in person, on calls, over email

You will work as a coordinator between client and internal teams

You will need to consult the client in optimising their business by providing business solutions through our product.

Manage client expectations and experience in a way that results in high customer satisfaction

Manage support request cases according to procedure

Review support cases for technical and troubleshooting accuracy.

Troubleshoot certain issues directly for clients

Take the initiative to thoroughly understand the software platforms that we use and the business processes that we are trying to solve with the software

Skills:

0-1+ years experience in client-servicing role preferably with product based company

Excellent communication and follow-up skills, detail oriented, and organized,

Positive attitude and a team player

Ability to understand customer use cases or problems and replicate or communicate them to developers

Ability to quickly diagnose, understand, and communicate issues

Enjoys working in a startup environment and with entrepreneurially minded people

Desire to learn and grow as the company and positional requirements change

Desire to work in a fast paced environment

Good to have knowledge about real estate sector.

Job Particulars

Role Accountant

EducationBBA/BBM, BSc

Who can applyFreshers and Experienced (0 to 1 Year )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id222943

Job Category Finance & Accounting

StateMaharashtra

Country India

About Company

Amura Marketing Technologies, we offer 360 degree growth marketing solutions to help brands win long-term. Our data-driven approach brings you creative marketing solutions that work directly for your brand and your top line by leveraging end-to-end insights and real-time analytics across the consumer funnel.

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