Indian School of Business jobs - Associate-Admissions Process

Job Purpose:We are looking for an associate to execute the application processing related tasks for our PGP Suite Programmes (includes one-year full-time and Executive MBA equivalent programmes). 

You are someone with good process orientation, adapt to new work tools effectively and expeditously, have strong customer orientation, and competently use these skills to achieve, and often exceed the business targets. 

You regularly seek inputs, accept constructive feedback and remove any impediments, relying heavily on learning and adapting the best practices from your line managers, peers and competition.

Job Outline: 

• Responsible for the tasks related to end to end processing of applicant evaluation, interview scheduling and offer management

• Adept in learning processes and proprietary data tools for impeccable execution of admissions process related tasks.

• Responsible for ensuring superior customer experience, while meticulously handling customer enquiries through emails & calls

• Asist in data analysis and preparation of reports

• Provide support for Admissions related events, including interviews, infosessions and trade fairs

• Is able to incorporate feedback from managers, programme leads, peers, competition, and adopt global best practices to add value to the process, business unit and organization
• Reports daily and weekly work completed and in-queue, lending complete visbility to the reporting manager and programme leads (matrix reporting)

Education, Expriences & Profile:

• Bachelors/Masters in an appropriate discipline

• ·   1-3 years of experience, ideally as part of data-driven processes

Specific Skills:

• Customer Orientation
• Communication (written and verbal)
• Excellent Interpersonal skills
• Ability to manage multiple responses, coordination & attention to details
• Comfortable in working long hours/weekends as per business need