Associate Architect jobs in Hyderabad at Pegasystems

What You'll Do At Pega
Responsible for handling all PROD support activities including but not limited to –

Infra monitoring/support work with IT, Cloud (AWS) and Dev and PROD Mgmt

Monitor Backend jobs and keep checking health of the system(App Nodes, DB) and take appropriate actions needed pro-actively

Monitor the application performance, User experience and share observations, potential improvement details with development team.
Perform proactive maintenance activities and ensuring the stability of the applications
Who You Are

Should have 10 to 15 years of experience on Enterprise software lifecycle, development and operations.
Excellent debugging and troubleshooting skills and come up with RCA quickly.
Readiness to work in 24X7 environment.
Should be able to mentor the Engineers and guide them with respect to Prod.Support and make them understand to build ZERO maintenance features.
Follow the platform release guidelines and take care applications upgrade process effectively.
Good to have experience on Software Products and application implementations by using the Products.
Preferable Peag skills/Pega Administrators
Knowledge of IT architecture / infrastructure, Agile methodologies

What You've Accomplished

Technical Bachelor’s degree in related discipline and/or equivalent industry experience.
10-15 years’ experience in production support environment, preferably java-based application.
Experience & working knowledge of OS [Linux, Windows] / Web Server [Tomcat, IIS, Apache] / Database / Networking.
Experience in java based applications as a support Lead (L1,L2)
Good Experience in Oracle and PostgreSQL with respect to Performance tuning at DBV levels – Indexing, Query tuning, DB Storage optimization techniques etc.
Intermediate level knowledge of Amazon web services and Cloud Infra and operations

Always keen to look at Security aspects of the features and educate guide teams accordingly
Pega Offers You

The world’s most innovative organizations as reference-able clients.
Analyst acclaimed technology leadership in a massive emerging market.
A highly collaborative environment for the designing and development of new ideas and features.
Many opportunities for development – an extensive on-boarding training, self-learning initiatives.
Attractive salary and benefits package (Medical Care, Group Insurance, Learning opportunities and many more).
High tech office space with relaxation areas.

Meet Our Team
PegaSupport is an application that supports entire Pega ecosystem to support GCS(Global Client support) operations such as ticketing, infra operations etc. It is one of the critical live applications, which operates in a fast-paced development and delivery environment, kind of daily migration of code to PROD in Agility in its blood. Team comprised of very highly talented, skilled and self motivated/self-driven engineers who are willing to go an extra mile to achieve the perfection and success
Picture Yourself At Pega
Pega is changing the way the world builds software and the PegaSupport team help in focusing on implementing strategic solutions to real business challenges.
This is your chance to be part of a team that builds a rich set of features designed to enhance the customer experience, improve user productivity and increase customer satisfaction.

Lead of Operations is responsible for handling all PROD support activities, consuming the daily pipeline upgrades(DevOps),should be coordinating with various teams and levels to make sure the PROD application is up and running all the time with expected efficiency, and delegate all performance related issues and give better development experience in the lower environments.