· Responsible for gathering and formalizing business requirements
· Interacting with the Business users, development & testing teams for effective delivery
· Perform functional testing to ensure that all requirements are implemented as per requirement documents.
· Help design, document, and maintain system processes
· Report on common sources of technical issues or questions and make recommendations to the product team
· Communicate key insights and findings to the product team
· Keep up to date on market trends, Research and prepare recommendations for new standards of implementations
· Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer
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