BNP Paribas jobs - Associate - Cash Operations

Roles & Responsibilities
¡ The Process Associates will be responsible for taking care of Processing & Investigation of Cash instructions & queries. He will be serving numerous Institutional Clients and their Portfolio’s in the areas of Cash Settlement pertaining to different markets across the globe. The Associate is responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/external clients to meet the expected service standards.
¡ The process Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Good understanding of the business is expected, including knowledge of SWIFT messages. Demonstrated commitment to continuous process improvement is required.
¡ Investigations requires handling of customer queries on all failed or otherwise Cash, Securities and Foreign exchange transactions within specified timelines and the Job also requires handling and settlement of Late compensation claims for any delayed cash settlement.
Primary Responsibilities
¡ Should adhere to the set SLA’s and ensure delivery within the agreed timelines.
¡ Should handle all incoming and outgoing instructions within the respective currency cut-offs.
¡ Should work towards error free processing and cost minimization.
¡ Should be willing to work under extreme pressure and for extended hours, if job demands
¡ Carrying out various identification checks to comply with anti-money-laundering regulations and prevent fraud
¡ Answering client account manager, other internal department queries and handling telephone calls concerning payments or other related queries.
¡ Ensure all the quires are handled with at most care without errors/mistakes and within the TAT.
¡ Taking corrective measures/action in consultation with the Assistant Manager
¡ Escalate unresolved open items to Assistant Manager / Manager.
¡ Maintain Communication Channels with internal peer groups.
¡ Participate in Cross Training sessions.
¡ Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
¡ Should work closely with all departments.
¡ Knowledge on various settlement methods like EBA, Chips, Chaps, Target, FED, RTGS MEPS+ etc. used in Europe, U.S.A and Asia would be an added advantage.
¡ Knowledge on various applications related to Payments & Reconciliation would be an added advantage
Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job-OPERATION PROCESSING
Education Level
Master Degree or equivalent (> 4 years)
Experience Level-Beginner
Schedule-Full-time