JOB PURPOSE:
The Financial Associate will be responsible to manage Order-to-Cash activities specific to Collections. The individual will proactively communicate with Customers to discuss the status of the account and agree on actions related to outstanding amounts, unresolved disputes and other matters.
YOUR TASKS AND RESPONSIBILITIES:
- Perform collections and proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts
- Perform immediate outbound calls to Customer with accounts with items to be collected based on generated collection strategy/ worklist to agree actions in accordance with Bayer strategy
- Monitor execution of prenotification, dunning and other collection correspondence activities in accordance with Bayer policy and timeline
- Receive and drive timely resolution or closure of standard collection-related customer queries, complaints and feedback through multiple source points (email, fax, phone, etc.) by liaising with appropriate internal Bayer function (e.g. O2B for invoicing issues, CATI for Rebates/ Incentives, etc.)
- Review and facilitate customer account monitoring through conduct of customer reconciliation and coordination with AR Management for value adjustments and small write-offs and in adherence with Bayer policy
- Escalate timely non-collectable items to next level for proper handling and monitor resolution
- Contributor within O2C organization
- Perform process controls as prescribed in the desktop procedures
WHO YOU ARE:
- B.Com/MBA-finance or any other suitable accounting degree
- Basic Accounting knowledge
- Excellent knowledge of MS Office applications, SAP knowledge would be an added advantage
- 1 to 2 years of experience in Collections & Disputes/Order to Cash process
- Basic understanding of Lean/Six Sigma and Operational excellence projects
- Collaborates
- Instills Trust
- Customer Focus
Your application
Are you looking for a new challenge where you can show your passion for innovation? Are you interested in working as part of a global team to improve peopleâs lives? Then send us your online application including cover letter, CV and references.
Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
1 to 2 Years 
Salary not disclosed 
Bangalore
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