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Associate Client Support Engineer

FactSet
Experience : 0 to 3 Years
Education : BCA, BE/B.Tech
Location : Delhi
Job Role : Engineer
Posted on 03 Oct 20
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Job DescriptionLast Date 01 Dec 20
JOB RESPONSIBILITIES
  • Support FactSet clients with issues related to installation, connectivity, slowness, crashing, Office Integration
  • Support FactSet clients on the phone, through email, instant messenger, or web filed issues
  • Create and follow support documentation JOB REQUIREMENTS
  • No prior industry experience required
  • Business-level written and verbal English communication skills
  • Experience interacting with clients is preferred but not required for entry level positions
  • Strong analytical and problem-solving skills
  • Familiarity and strong interest in networking, computer, and application troubleshooting
  • Excellent time and task management abilities
  • Ability to read and interpret technical documentation
  • Willingness to work on a shifting schedule
  • Graduate of any Information Technology or Computer Engineering related course
    • Associate Client Support Engineer
    • Experience : 0 to 3
    • Job Type : Full Time
    • Interview Type : Face to Face Interview


  • Job Type : Full Time
    Interview Type : Face to Face Interview
    Company Description
    FactSet
    Apply now
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