Job Description :Core Responsibilities Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards Flexible with working shifts, including night shifts (US hours, if required). Willingness to tak
Job Description
Core Responsibilities
Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards.
Flexible with working shifts, including night shifts (US hours, if required).
Willingness to take initiatives & responsibilities including working outside of the 'standard' work day
Ability to work overtime as dictated by business need
Maintain records of day-to-day work by updating trackers to reflect work done
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies
Strong written and verbal communication skills in English and German
Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
MS Excel proficiency ability to mine voluminous data for specific detail according to instructions provided
Strong analytical skills Ability to do high school level arithmetic
Familiarity with navigating the internet research techniques on the internet and finding required information quickly
Basic Qualification
Bachelors degree in any discipline
German: B2 Level or above
Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information
Basic Qualifications
Basic Qualification
Bachelors degree in any discipline
German: B2 Level or above
Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information
Preferred Qualifications
German: B2 Level or above
Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
0 to 3 Years 
Salary not disclosed 
Chennai
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