Northern Trust Corporation jobs - Associate Consultant BPA

The role involves development and support of applications used by our business partners and clients. The prime responsibility of BPA team is to deal with production support, system development, new business / fund activity, facilitating client onboarding, client & operational changes/dockets and major capital & functional projects. Expectation is to work under general supervision (but works independently most of the time). 

This role serves as a conduit between IT and business on technology related initiatives during the design, development, testing, implementation phases and also providing production support on such new applications/systems/functionalities.

Functional expertise is required. 1. Provide support for functional and technical queries, ensuring superior client service to the business users. 2. Interact and liaise with IT and external vendors to resolve issues/defects/outages in a timely fashion. 3. Provide analysis and takes ownership throughout the lifecycle of the project from scoping, high level business requirements, detailed business requirements and implementation as required. 4. Review and analyze system specifications, collaborate with project team to develop effective test strategies and plans. 5. Consistently demonstrates expertise in projects and system upgrades, testing for large and small projects/changes, system changes and upgrades. 6. Utilize available subject matter expertise to perform functional reviews of transformational initiatives and on-going BAU change agendas. 7. Serve as a Subject Matter Expert, establish trust within the corresponding business teams; gain enthusiasm within the teams. 8. Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation. 9. Provides consulting to stakeholder(s) to identify and understand the issues, drivers, environment or business they support.

A College or University degree and relevant proven work experience is required. IIBA Certification is advantageous.

Self-starter with advanced analytical and problem solving skills

Ability to liaise and translate between technical and non-technical departments.

Excellent interpersonal, communication and presentation skills

Ability to work under pressure and to prioritize tasks

Strong organizational and time management skills

Relevant product knowledge; experienced in consulting, analysis and change management.

Proven experience as a Business Analyst, with strong functional domain experience

In-depth knowledge of applications used by our business partners, with functional competencies