Associate Consultant - Payroll Support

Greytip Software Pvt. Ltd.
Experience : 0 to 1 Years
Location : Bangalore
Job Role : HR
Posted on 08 Nov 19
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Job DescriptionLast Date 07 Jan 20
Job ID: R1910-02102

Position Title: Associate Consultant - Payroll Support

Location: Bangalore

Employment Status: Regular Full-time

Overall Experience: 0 -1 years

Role & Responsibilities :

  • Support clients on phone, email or remote support tools in using and deriving maximum value from the application
  • Acquire and maintain a comprehensive understanding of greytHR - in terms of usage, configuration, implementation and value
  • Proactively build strong customer relationships 
  • Understand client requirements, configure the greytHR application to address these requirement, port client data, provide user training and support the client in implementing the application in their organization in a time bound and professional manner
  • Solutionize either through configurations or workarounds to address client specific requirements
  • Develop competence in the use of all the information systems used in implementation of the application
  • Ensure all project related activities are completed so as to enable the organization to continuously track and improve the support process 

Skills and Competencies : 

  • Fresher
  • Excellent client handling skills
  • Thorough knowledge of Indian Payroll statutory compliance will be an advantage
  • Highly Customer Focused with ability to listen and engage customers to achieve desired outcome
  • Excellent verbal and written English communication skills
  • Excellent skills on effective telephone and email communication
  • Apart from should speak Hindi.
  • High degree of patience
  • Willing to work weekends and holidays
  • Willing to stretch during high volume periods (Month, Quarter and year ends) 

Education and Technical Proficiency :

  • Graduate with 15 years (10+2+3) of formal education preferably from a commerce background
  • MS Excel skills
  • Good problem solving skills
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Greytip Software is India’s largest provider of HR & Payroll software solutions. With a customer base of over 8000+ we touch the lives of 900,000+ employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
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