Bizaccenknnect jobs - Associate - Customer Delight

Associate - Customer Delight

Bizaccenknnect
experience 0.5 to 3 Years
salary 18,000 - 25,000 Per Month
qualification
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Posted: 11 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

JOB DESCRIPTION 
POSITION – Associate - Customer Delight
ROLE – Individual Contributor
LANGUAGE REQUIRED – English + Hindi/Tamil/Kannada/Spanish 
WORK LOCATION – Gurgaon
WORKDAYS – 6 days’ Work From Office (Rotational WO’s & Shifts)
SHIFT TIMINGS – 24 * 7
QUALIFICATION – Any Graduate

RESPONSIBILITIES:
 Listening to our B2B Customer’s concerns and handling product related complaints or queries on TAT basis.
 Contribute ideas to resolve customer problems to improve productivity.
 Maintain and update customer documentation as needed.
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
 Actively listen to the concerns with a Solution Oriented approach.
 Manage transactions over CRM.

KEY REQUIREMENTS:
 Must have 6 months - 3 years of experience required in any Customer Support Process or Role i.e. preferably from a Technical Process or IT company.
 Smart Freshers good with Communication skills can apply.
 Active Listener.
 Must be proficient in any of the above mentioned languages along with English.
 TAT oriented approach.
 Good working knowledge with Microsoft Excel or Microsoft Suite.
 Excellent communication and interpersonal skills

Job Particulars

EducationAny Graduate
Who can applyExperienced (0.5 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id982422
Job Category Tech Support
Locality Address Gurgaon-Others
StateHaryana
Country India

About Company

Bizaccenknnect is one of the best recruitment agencies and top staffing companies in India, providing a wide range of staffing solutions to companies across various industries. With a team of experienced recruiters and HR professionals , Bizaccenknnect specialize to match the right job for the job seekers and finding the right talent for the companies , ranging from entry-level positions to Management role.
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