SaaS Labs, Inc is a Noida-based software company where we build innovative B2B products for small & medium sized businesses around the world Our products like JustCall, CallRoot & Helpwise serve over 100,000 businesses in 40+ countries
Job Profile : Customer Success Associate
Experience : 0-3 years
Location : Noida
Shift Timings : Rotational Shifts
Role & Responsibilities
Help new customers with on boarding and account setup
Proactively connect with customers to make sure they are not facing any problems with their accounts
Monitor usage and help engineering team with improving the product
Spread awareness about our premium features among our existing customers
Play vital role in account expansion and :
Brilliant communication skills
Strong hold on English language (written and verbal)
Looking for an immediate joiner
Note : Candidates having 60% throughout can only apply
