SaaS Labs jobs - Associate - Customer Success

Associate - Customer Success

SaaS Labs

Noida

0 to3 Years

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

SaaS Labs, Inc is a Noida-based software company where we build innovative B2B products for small & medium sized businesses around the world. Our products like JustCall, CallRoot & Helpwise serve over 100,000 businesses in 40+ countries.

Job Profile : Customer Success Associate

Experience : 0-3 years

Location : Noida

Shift Timings : Rotational Shifts

Role & Responsibilities

Help new customers with on boarding and account setup.
Proactively connect with customers to make sure they are not facing any problems with their accounts
Monitor usage and help engineering team with improving the product
Spread awareness about our premium features among our existing customers
Play vital role in account expansion and :
Brilliant communication skills
Strong hold on English language (written and verbal)
Looking for an immediate joiner.

Note : Candidates having 60% throughout can only apply.

Job Particulars

Role

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to3 Years )

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 387014

Job Category Diploma , Tech Support

State Uttar Pradesh

Country India

About Company

SaaS Labs

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