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Associate Customer Support

MMD Labour Solutions Pvt Ltd
0 to 1 Year
10,000 - 11,000 Per Month
Posted on 05 Apr 19
Job DescriptionLast Date 04 Jun 19

Associate Customer Support: Domestic Process 

Eligibility:

  • Any Graduate or Undergraduate fresher with Good written & verbal communication skills in English.
  • FRESHER to 1 year of work BPO experience . 
  • No Targets to be achieved
  • No night Shifts for Females
  • Fluency in English, Hindi & Gujarati would be an added advantage
  • Willingness to work in rotational shifts
  • Tremendous growth opportunities (Opportunities unlimited)

Knowledge & Skills Required : 

  • Good communication skills in ENGLISH (written & Verbal),HINDI & Gujarati 
  • Ability to use a desktop computer system
Role:

  • Role is to take feedback from customers on service ratings provided.
  • Handling the premium customer of entire India or particular circle.
  • Ensuring customer loyalty and rebuild trust in Jio services.
  • Responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
  • Responsible to provide end to end complete resolution to customer concerns.
  • Interfacing with various departments to provide satisfactory resolution to the customers
  • We are looking for smart, confident and professional candidates who are looking for a career growth.
  • One time transportation for daily (pic or drop) for nearby 25 kilometres
  • Day shift for both male and female
  • Night shift for male only
  • Basic salary approx. 11- k
  • Need proficiency in any two language (English + Gujarati) Or (English + Hindi) Or (Hindi + Gujarati) Or (English + Marathi) Or (Hindi + Marathi) Or (Gujarati + Marathi)

Job Type

Interview Type

Face to Face Interview

Company Description

Who We Are: 

MMD Labour Solutions Pvt. Ltd, (Vadodara, India)can provide Manpower Placement to help your organization to achieve success in your endeavors. From the acquisition to the retention, Our goal is to provide you best candidates workforce on a temporary or permanent basis. Including recruitment, placements, and staffing needs. With the right approach, we aim to cater to the diverse needs of industries through our experience and expertise.

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