Gather and analyze information in order to improve business systems and processes
Assist development team with troubleshooting issues and liaising with internal clients on incidents and service requests
Review and agree requirements, epics, user-stories and designs with relevant business owners
Assist and/or coordinate user testing, ensuring issues are resolved in a pragmatic and appropriate manner
Assist design and implementation of ongoing support arrangements for delivered systems
Work as part of a project team, reporting progress and escalating issues to project management in a timely manner to ensure successful completion of projects / reviews
Investigate third party vendors or systems when appropriate
Adhere to standards set by the Invesco project methodology
Assist with developing improvements to team processes and procedures
Work Experience / Knowledge:
Minimum 2 years of experience in technology software development, support, or business analysis roles
Knowledge and experience with cloud applications, RDBMS, MS SQL Server/T-SQL, Informatica PowerCenter/Cloud tools
Salesforce.com Certified Administrator or Salesforce Certified Platform App Builder is a plus
Experience working with Agile/scrum software development framework is a plus
Exposure to Big Data/Hadoop/HBase technologies and tools
Experience in the Financial Services industry is a plus
Strong analytical and critical thinking skills
Strong written and verbal communication skills
Strong technical presentation skills
Ability to manage multiple tasks and requests and ability to deliver quality results
