Associate I Office of CTO
Locations: Hyderabad, Andhra Pradesh, India
Career Area: Technology & Information Security
Key Responsibilities / Duties:
- Gather and analyze information in order to improve business systems and processes
- Assist development team with troubleshooting issues and liaising with internal clients on incidents and service requests
- Review and agree requirements, epics, user-stories and designs with relevant business owners
- Assist and/or coordinate user testing, ensuring issues are resolved in a pragmatic and appropriate manner
- Assist design and implementation of ongoing support arrangements for delivered systems
- Work as part of a project team, reporting progress and escalating issues to project management in a timely manner to ensure successful completion of projects / reviews
- Investigate third party vendors or systems when appropriate
- Adhere to standards set by the Invesco project methodology
- Assist with developing improvements to team processes and procedures
Work Experience / Knowledge:- Minimum 2 years of experience in technology software development, support, or business analysis roles
- Knowledge and experience with cloud applications, RDBMS, MS SQL Server/T-SQL, Informatica PowerCenter/Cloud tools
- Salesforce.com Certified Administrator or Salesforce Certified Platform App Builder is a plus
- Experience working with Agile/scrum software development framework is a plus
- Exposure to Big Data/Hadoop/HBase technologies and tools
- Experience in the Financial Services industry is a plus
- Strong analytical and critical thinking skills
- Strong written and verbal communication skills
- Strong technical presentation skills
- Ability to manage multiple tasks and requests and ability to deliver quality results