ValueFirst Digital Media jobs - Associate

Who we are ValueFirst works with businesses to help them reach out to their consumers in seamless ways. Founded in 2003, ValueFirst is a global leader in cross-channel communications. We enable intelligent conversations across channels with our solutions Communication WhatsApp for Business, Google verified SMS, Voice Solutions, Email Solutions and SMS Solutions Automation Drive action at any marketing stage from Awareness to Retention with Augmento, ReachRight and WhizT Intelligence Build NLP ready chatbots that integrate seamlessly anywhere with Surbo ValueFirst has performed over 100 Billion interactions across platforms and is driven by 500 people across the globe. Over the years, ValueFirst has served a large customer base across BFSI, E-commerce, Retail, IT Software, Manufacturing, Internet, Automobile, Government sector, Education, Travel, Media, Hospitality, Healthcare, Consumer verticals, etc. We have offices based out of Australia, Bahrain, Bangladesh, India, Indonesia, Kingdom of Saudi Arabia, Nepal, UAE and UK. About the team This is a solution-oriented trusted team supporting thousands of ValueFirsts clients. Its a global customer experience team with excellent communication skills, working around the clock, with the sole mission of delighting our customers. Their product expertise combined with an understanding of customers needs makes them solve complex problems, guide the customer and offer a quick resolution. They are continuously troubleshooting on the customer side and work with sales and product team to develop features and tools to improve our products based on the evolving needs of our clients.