Myntra jobs - Associate - Quality COE

Associate - Quality COE

Myntra
experience 0 to3 Years
salary Salary not disclosed
qualification
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Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

Job Description

Overview of responsibilities: Manage the overall Myntra Catalog quality, ensuring that it meets the organizational standards. Solving first level queries related to content/quality issues so that the process runs smoothly and targets are achieved

Tasks And Responsibilities
  • Performing daily QC checks (as per targets defined)
  • Analyzing the trends of errors and preparing reports accordingly to gauge the performance of the team and the catalog processes
  • Determining the training needs of the team and formulating training to improve the quality
  • Ability to share constructive feedback with the QC and content team
  • Attend to ad hoc requests/queries within defined TAT
  • Daily FTP reports to gauge the performance of the Catalog processes
  • Train QCs and new hires on an ongoing basis, so as to achieve pre-defined quality standards. Be responsible for the team FTP to a large extent
  • Resolving customer issues which involves coordinating with different departments, investigating and correcting them to maintain the quality of catalog
  • Propose/implement projects aimed at improving Myntra Catalog Quality


Competencies
  • Strong analytical and reasoning skill
  • Should be able to maintain an objective opinion
  • Highly organized with excellent time management
  • Ability to multitask and eager to add to their knowledge base
  • Strong communication and interpersonal skills
  • Foresight- ability to refine the current process and implement new ideas to increase efficiency of the team

Job Particulars

Role 
Who can apply Freshers and Experienced (0 to3 Years )
Hiring Process Face to Face Interview
Employment Type Apprenticeship
Job Id 555349
Job Category Diploma
State Karnataka
Country India

About Company

Myntra
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