Job Responsibilities:
Daily an approx. of300 dials to get the right party contract.
Need to check account eligibility before every call
Documentation of each call as per the process training.
Send daily updates to the group manager as per the format.
Sendup dates of the wrong number on a daily basis.
5 days working Rotational shifts and rotational Offs
Mandatory Skills:
US Staffing experience is desirable
Excellent communication skills both verbal and written
Excellent Problem solving, Analytical skills, Result Orientation
Best Practices with peers and acts as a backup when needed
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