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Associate - Service Quality

Myntra
Experience : 0 to 3 Years
Education : Any Graduate
Location : Bangalore
Job Role : Others
Posted on 25 Sep 20
Job is expired
Job DescriptionLast Date 24 Nov 20
Roles & Responsibilities

Monitor the logistics performance of respective regions and take corrective actions
Maintain the SLAs for respective regions and follow-up with regional teams for closure
Communicate the processes changes to the regional teams and monitor compliance
Identify process gaps and areas of improvement
Handle customer escalations/requests on priority and follow up with regional teams for closure
Lead efficiency improvement projects
Act as a single point of contact for the regional team for any process/product issues

Qualification

Strong Affluence to Excel mandatory and SQL Database is preferred
Basic Data Analysis and understanding capability
Ability to work as an Individual Contributor with no team reporting requirements
Ability to manage internal and external stakeholders
Good communication skills
  • Associate - Service Quality
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Myntra
Job is expired
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