Black And White Business Solutions jobs - Associate / Sr Associate Hiring - Technical Support / IT Help desk / Service Desk - Voice /Non Voice Call Sanavi 9036001502

Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd..!!     

• Technical Trouble Shooting

• Hardware and Networking

• IT Help Desk

• Desktop Support

• Technical Chat / Email Support

• IT Trouble Shooting
  

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

• Handle technical support questions via our ticketing system.

• Help customers set up their website Help transfer customer accounts from other providers.

• Help customers with script and software upgrades Help and repair infected and compromised accounts.

• Handle server monitoring tickets and repair systems in 
  

• event of failures. Help build and configure new servers

• Prepare requests for rollout

• Prioritize change requests

• Create rollout plans for changes requests

• Coordinate implementation process

• Keep track of request and make sure they are implemented as planned

• Participate in incident handling concerning technical issues / server issues through chat support

• Microsoft environment knowledge (Server).

• Have some level of technical understanding of the products building up a desktop service

• Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

• Installation of Web panels - WHM/WHMCS, Cpanel, Plesk

• Basic Troubleshooting,Monitoring, Backup

• Doing Email configuration-Outlook, Zoho and GSuite

Skills Required :

• Should be flexible with rotational Shifts

• Graduates / PUC / Diploma fresher or Experience can apply

• Rotational Shifts

• Salary - upto 5lpa + Inc
  

• Unlimited incentive Structure

• No registration Fees(Free placement).

• Sanavi 
  

• Phone -   9036001502
  

• Email Id - hr1502@blackwhite.in

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID

• Previous Companies Offer letter / relieving letter / one month pay slips

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID