Crown Veterinary Services Pvt Ltd jobs - Associate Tech Support

Associate Tech Support

Crown Veterinary Services Pvt Ltd

Mumbai

Fresher

25,000 - 28,000 Per Month

Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with client

Role

Education Certificate Course (ITI), Diploma, 12th Pass (HSE), Other Course

Who can apply Freshers

Hiring Process Telephonic Interview

Employment Type Full Time

Job Id 971917

Job Category Diploma , Tech Support

Locality Address Churchgate

State Maharashtra

Country India

Crown Veterinary Services Pvt Ltd

Jobs By LocationVIEW ALL

Hyderabad

See All Hyderabad Jobs

Others also searched for

Diploma Jobs

Job Details Videos

VIEW ALL

Active Jobs By Role

Accountant (21) Admin (20) Agriculture and Dairy (1) Architect (1) Bartender (1) Beauticians / Spa (1) Bouncer (0) BPO / Customer care (24) Caretaker / Nanny (0) Carpenter (2) Cashier (1) Cleaner / Washer (2) Construction / Laborer (1) Content Writer (0) Counsellor (4) Cook / Chef (2) Data Analytics (1) Data Entry / Back Office (12) Design / Animation (5) Delivery (2) Digital marketing / SEO (3) Draughtsman/Draftsman (0) Driver (5) Doctor / Physician (0) Electrician (2) Engineer (11) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (2) Gardener(Mali) (0) Ground Staff (1) Hospitality Executives (4) Housekeeping (2) HR (28) Insurance Consultant (1) Lab Technician (0) IT Software-Engineer (22) IT - Mobile Developer (0) IT Software-QA/Tester (14) IT Hardware Engineer (8) Language Translator (0) Legal (2) Librarian (0) Management Trainee (3) Mechanic (4) Media / Journalism (0) MIS Executive (2) Moulder (0) Nurse (1) Nutritionist / Dietician (0) Operations (10) Office Assistant / Helper (7) Operator / Machinist (4) Packager (3) Painter (0) Pharmacist / Medical Rep (2) Photographer / Videographer (0) Physiotherapist (0) Plumber (2) Research/JRF/SRF (0) Receptionist / Front Office (2) Retail / Store Executive (5) Rigger (0) Sales / Marketing (85) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (0) Teacher (4) Tool & Die Maker (0) Tourist Guide (0) Trainer (2) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (7) Welder (2) Others (19)