Black And White Business Solutions jobs - Associate Technical Support - Dayshift Sal upto 4.5lpa Call Sukanya 9036001069

Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd..!!

One day interview process... Appear for multiple companies.

Technical Support (Day Shift)

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Day Shift

Experience : Experience

Sal : ( Experience upto 4.5lpa)

• Technical Trouble Shooting

• Hardware and Networking

• IT Help Desk

• Desktop Support

• Technical Chat / Email Support

• IT Trouble Shooting 
  

Technical Skills :

MAC / Trouble shooting/Command for IP Adress/RAM/ROM/Networking /IOS /Apple - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

• Handle technical support questions via our ticketing system.

• Help customers set up their website Help transfer customer accounts from other providers.

• Help customers with script and software upgrades Help and repair infected and compromised accounts.

• Handle server monitoring tickets and repair systems in 
  

• event of failures. Help build and configure new servers

• Prepare requests for rollout

• Prioritize change requests

• Create rollout plans for changes requests

• Coordinate implementation process

• Keep track of request and make sure they are implemented as planned

• Participate in incident handling concerning technical issues / server issues through chat support

• Microsoft environment knowledge (Server).

• Have some level of technical understanding of the products building up a desktop service

• Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

• Installation of Web panels - WHM/WHMCS, Cpanel, Plesk

• Basic Troubleshooting,Monitoring, Backup

• Doing Email configuration-Outlook, Zoho and GSuite

Skills Required :

• Should be flexible with rotational Shifts

• Graduates / PUC / Diploma fresher or Experience can apply

• Rotational Shifts

• Salary - upto 5lpa + Inc
  

• Unlimited incentive Structure

• No registration Fees(Free placement).

• Sukanya
  

• Phone - 9036001069
  

• Email Id - sukanya@blackwhite.in

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID

• Previous Companies Offer letter / relieving letter / one month pay slips

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID