Associate Technical Support Engineer

Tricentis India Pvt. Ltd.
Experience : Freshers
Education : ME/M.Tech, BCA, MCA, BE/B.Tech
Location : Pune
Yearly Salary : Rs. 2,50,000 - Rs. 3,00,000
Posted on 13 Jun 19
Job DescriptionLast Date 12 Aug 19

  • Associate Technical Support The engineer is responsible for resolving the most challenging issues for the Tricentis customers. 
  • This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/incidents.
  • The successful candidate will be able to quickly gain an understanding of the Tricentis tool portfolio. 
  • This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills.
  • Increase your market value by stepping into the future
  • Work for the market leader in model-based testing
  • Exceptional career development opportunities – locally and overseas!
  • Due to rapid growth, we are seeking highly talented people to work with Tricentis in India. 
  • Tricentis is the maker of Tricentis Tosca - the leading test automation solution on the market. 
  • Employees of Tricentis are offered first-class development opportunities, supported by a comprehensive training curriculum!

Qualifications

  •  To be successful in the position you will possess the following skills and experience:

Must have:

  • Bachelor or Master of Science in Computer Science/Engineering or relevant experience
  • Profound development skills in C# or Java
  • Excellent written, verbal, and listening skills to convey complex technical issues to appropriate audiences correctly for action or education

Job Type : Full Time
Interview Type : Written-test, Face to Face Interview
Company Description

Launched in 2007, Tricentis has gained recognition worldwide as a cutting edge continuous testing company. Our software testing tool, Tricentis Tosca, is revolutionizing test automation, making automation easy even for those who have limited to no programming experience.

As we are rapidly expanding, we are looking for innovative Test and Solution Architects who are open to new challenges. Our company culture is lively and agile, modelling the same DevOps principles we are using to revolutionize the future of software testing for our customers.

We are located worldwide with our headquarters in Vienna, Austria and offices in Germany, Switzerland, the UK, the Netherlands, Poland, India, the US, and Australia.