Automobile Engineer recruitment in Pune - For a client of TeamLease Services Ltd

Role Description

Role: Technician

Also known as: Mechanic, Maintenance Technician

Purpose of Role

The main responsibility of the Technician is to perform high quality maintenance inspections and maintenance related repairs

on Scania products. Satisfied customers, on time delivery and safety at work is achieved by following defined processes,

standards and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability and safety on our roads.

Competencies

Competencies encompass knowledge, skills, and abilities, combined with other personal characteristics such as

proactivity and motivation that contribute to successful individual and organizational performance. Competencies are not

only about what you know, but how you apply what you know.

At Scania competence is defined as the “Ability and will to perform tasks through applying knowledge and skills.” (ISO

definition). This means that competences are demonstrated and observable as we perform our work.

At Scania we differ between Professional Competencies, General knowledge and skills and Personal Competencies.

 Professional Competencies are the specific duties and task identified in the generic role. Professional

competences highlight the abilities needed to perform the duties and task of the role and can be observed at

work. E.g. “Prospecting” or “Workshop Management”.

 General Knowledge and Skills are needed to perform the duties and tasks of the role. Knowledge is the

theoretical understanding of a subject and skills are proficiency in performing a physical or mental activity.

General knowledge and skills are general to many roles. E.g. “Accounting”, “Welding”.

 Personal Competencies are qualities we need to demonstrate for successful work results. E.g. “Proactivity” or

“Teamwork”.

Scania’s general competency scale for defining required competency level:

1. Acquire: Learning to be able to apply the competence in work situations. Able to apply competence in work

situations using support.

2. Apply: Able to apply competence in work situations independently without support.

3. Guide: Able to apply competence in work situations with extraordinary or complex conditions and guide and lead

others.

4. Shape: Considered as an expert and drives the development of new concepts and methods

5. Innovate: Considered as an authority in the field, both internally and externally

Professional Competencies (ability to perform Duties and Tasks)

Duty Tasks Target Level

Before

Maintenance Event

–

Secure that right

information, tools

and spare parts are

available

 Collect work order

 Stamping work order

 Read and understand work order

 Collect additional information

 Secure access to right tools

 Pick up spare parts

Apply

During

Maintenance Event

–

Through well-known

and described

working methods

and standards

perform

maintenance on

time in a correct and

safe way

 Prepare vehicle/ prepare component

 Complete visual inspections

 Search for additional information in systems

 Perform maintenance on vehicle/component

 Secure spare parts for additional jobs

 Return not used spare parts

 Return special tools

 Clean work area

 Inform Foreman/Service Advisor about additional faults or findings

Apply

After Maintenance

Event –

Secure minimized

lead time of

invoicing. This is

done through clear

description of

performed repair

and/or

communicated what

needs to be done if

the work is handed

over to a colleague

 Clarify performed work in work order and put signature

 End work order (stamping)

 Communicate remaining tasks/job

 Communicate/ manage deviations

 Collect next work order or stamp on “waiting time”, if next work is

not available

Apply

General knowledge and skills

Competency Description Target Level

SHE Demonstrates understanding for importance of safety and health

policies, procedures and regulations in daily work. Creates and

safeguards a healthy, safe and sustainable work environment for all

employees.

Apply

Repair and

Maintenance

Demonstrate understanding of Scania’s repair and maintenance

concepts, troubleshooting, repair methods and techniques, vehicle

technical aspects, tools and equipment. Ability to use instructions

and documentation. Ability to conduct repair and maintenance on

Scania products.

Apply

Products and

services

Maintains an up to date understanding of products and services

necessary to perform duties and tasks. Understands Scania

products and services value proposition connected to processes

and business.

Apply

Using Information

Technology

Using software and information technology to accomplish one's

work.

Apply

Personal Competencies

Competency Description Target Level

Initiative Dealing with situations and issues proactively and persistently,

seizing opportunities that arise.

Level 1 – Aquire

Identifies

immediate action

needed

Communication Listening and communicating openly, honestly and respectfully with

different audiences, promoting dialogue and building consensus.

Level 2 – Apply

Fosters two-way

communication

Customer Focus Providing service excellence to internal and/or external customers. Level 2 – Apply

Maintains

customer contact

Planning &

Organizing

Reaching goals that are central to organizational success by

making and following plans and allocating resources effectively.

Level 2 – Apply

Plans and

organizes group

activities

Teamwork Working collaboratively with others to achieve organizational goals. Level 2 – Apply

Proactively

assists and

involves others

Interfaces

Receives information from: Foreman, Service advisor, Dealer Director, Customer, Parts Handler/Supervisor

Provides information to: Foreman, Service Manager, Dealer Director, Service Advisor, Technicians, Parts

Handler/Supervisor

Initiates tasks: Foreman/ Dealer Director, Service Advisor,

Provides results to: Customer, Foreman, Service Advisor

Applicable process, standards and guidelines

 Error! Reference source not found. – Step 4

o Workshop Production - Where the core customer value is created. When we maintain or repair the vehicle.

 Complying with SHE, SRS and DOS regulations

 Applicable workshop standards, policies and procedures

Experience

 Heavy vehicle technician, equivalent experience or qualification

 Local Legal/Regulatory Certifications