SVR MOTORS jobs - Automobile Service Advisor

Automobile Service Advisor

SVR MOTORS
experience 2 Years
salary 11,000 - 18,000 Per Month
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 2

Job Description

SERVICE ADVISOR - PERSONAL
JOB DESCRIPTION
KEY PURPOSE
  • Service Advisor is the most important interface at workshop between customer and dealership. 
  • In his role he has to understand customer’s need for vehicle attention as per hisverbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs.
DUTIES AND RESPONSIBILITIES
  • Greet and welcome customers.
  • Open repair order, refer vehicle history.
  • Provide cost and time estimate, verify for campaigns.
  • Keep customer informed about progress of work or change in schedule if any
  • Coordination with floor & quality controller.
  • Invoice explanation, parts replaced explanation.
  • Help customer to make payments for services.
  • Clean car check verification.
  • Help in vehicle pick up when customer comes to take delivery
  • Ensure 100% Next Day Call (NDC) to customers.
  • CCCF closure.
  • Customer F2F.BANDManagerial
SKILLS REQUIREMENT
  • Automobile passionate
  • Customer centric.
  • Good listener, good in probing.
  • Capture customer verbatim on job card.
  • Good communication skill, read , write & speak English and local language.
  • Knowledge of automobiles, computer literate and usage proficiency.
  • Proactive, friendly with data, can drive 4 wheeler
.EDUCATION
  • Graduate / Diploma in engineering / ITI.
  • Any Graduate
  • Class XI / XII with professional training on automobile any course
EXPERIENCE
  • Minimum 2 years of customer facing work experience preferably fromautomobile industry.
  • Shop floor experience as Quality Controller or CRM.

Job Particulars

Role Others
Who can applyExperienced (2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id81620
Job Category Diploma
Locality Address Sarjapur Road
StateKarnataka
Country India

About Company

Company Profile

Hardcore Securitys was founded in 2009. Idea was conceived and translated into a concept into a reality by a single individual. While raising this outfit, security concerns of the past, prevailing scenario and perceived future security concerns were considered . Although started with a humble beginning , it has grown from strength to strength and today it has  nearly 600 employees . Looking ahead it is visualized to have head count of nearly 1000 in next one year .Has its registered office in Bangalore and a branch office in Mysore. It is intended to widen its operation to other parts of Karnataka .Right from its inception Hardcore Security grasped the pulse of security needs of various spectrum of industries, be it manufacturing, hospital, education or other kinds  . It has grown in a rapid manner and states with elan and pride to be in the competitive market with other bigger players . One of the most captivating aspect is to maintain  along business association with its clients ranging from banks, corporate houses, residences, hospitality and manufacturing industry.

Our services are highly reliable, adopt a result oriented approach , always assessable  and ensure customer satisfaction . Although we specialize in  guarding services , yet customize g to the specific requirements of our esteemed clients. We focus on customer satisfaction with professional honesty and intellectual sincerity.  Our services are whole heartedly  appreciated for professionalism and compliances . 

 

Our exclusive services are carried out under the guidance of highly qualified professionals comprising from various walks of life  possessing rich  experience in their domain of activities  We aim at developing not only appropriate skills but collaborative attitude to achieve a common goal. Our experts provide most appropriate solutions to our valued clients.

 

We are a growing outfit  and intend to expand our domain of activities in similar areas, so as to provide one window solution, including system integration and related solutions.

 

We aim to remove the feeling of insecurity amongst our esteemed clients ,as this in secure feeling can threaten and undermine the performance of any business.

 Vision : To be recognized as most preferred security service provider and

 

Mission: In pursuit to excellence, Hardcore Security aims to provide complete protection to assets to any outfit. Your safety is  our concern  is our motto. 

Organisational Values

Professional Honesty and Intellectual Sincerity  

Customer Satisfaction & Fair in actions

Transparency of actions

Compliance driven

In pursuit to excellence

Sound man management

Our Quality : Always ensuring highest quality in thinking , execution , selection of manpower and actions . Quality gains greater importance than quantity.

Training  

On going process zeroing on “ state of art “ standards and real time . Customer training needs is dove tailed to map specific needs

Why Us?

We are  one of the fast growing security outfits in Karnataka. Though we are young yet we have already embossed our name  in the industry . Our leader is dynamic , always reachable and open to new ideas . Our strict adherence to the specified legal norms and quality policies has enabled us to deliver satisfactory excellent services with speedy execution. Being client-centric firm, we offer best services which save time and is cost effective .

What Next ?

We are contemplating to more verticals viz,  facility mgt and ancillary services . More as we move forward !! 

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