Company is into E-learning domain
Exp 4+NP 15 days or less
Shift Timing-24/7 Rotational shift
Skills- ITIL v3/v4 framework
AWS Certified Associate
SysOps Administrator, Infra Monitoring,Datacenter Operations (SOCSecurity operations control & NOCNetwork operations control)Remote monitoring tools, scriptingDatabase monitoring, backups & restore tasksTroubleshooting on Windows, Linux platforms & AWS Cloud servicesAWS cloud practitioner / domain knowledge on AWS servicesService Level Agreement adherenceTicketing system work-flow for Incident, Problem & Change managementSoftskills for interacting with international client-baseReporting & triaging incidents (outages, security & performance issues) with respective teams and relevant stakeholders Job Responsibilities SLA driven application & production environment up-keeping in 24x7 rotational shift.Thorough knowledge on all the Windows Server & Linux operating platforms, Webservers Apache, Nginx & IIS, AWS services (ALB, Beanstalk, EC2, RDS, DynamoDB, WAF, Cloudfront, S3,etc)Experience in handling, monitoring, performing backup/restore/test disaster recovery for AWS RDSPosgres, MSSQL & MYSQL platformsMaintain & troubleshoot end to end deployments, perform troubleshooting as per standard operating procedure and prepare RCA for outages.Powershell, bash scripting, monitoring & performing maintenance on build serversRemote troubleshooting & helpdesk ticketing workflowExperience with Datacenter NOC (Network Operations Center),SOC (Security Operations center) Security audits, ISO controls, Infrastructure security monitoring and patch management.Handling incident management, problem management, change management as per operating guidelines.Perform preventative maintenance tasks, backups and disaster recovery.Monitoring metrics for outages (alarm handling & escalations),triaging incidents with respective teams and RCA preparation.Perform inventory & cloud billing checks, preventative scheduled maintenance, perform upgrades, security patching & audit checks.Handon experience with security & monitoring tools like Nagios, Zabbix, AWS services (Cloudwatch, Cloudtrail, Inspector,WAF),Site24x7, Solarwinds, PRTG, etcPreparing sandbox/test environments for performing staging environment checks.Excellent softskills for client interaction, report & RCA preparation and articulating recommendationsIdentification and prevention of any potential outages & making recommendations for overall service improvement