Educomp Solutions Ltd jobs - Azure Security Support Engineer

Azure Security Support Engineer

Educomp Solutions Ltd
experience 3 to 4 Years
salary Salary not disclosed
qualification
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Posted: 3 Months ago
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Job Description

Key Responsibilities
  • Scope and resolve complex issues with onboarding, deployment and configuration of products
  • Advise and educate customers on the features and capabilities of our products
  • Interpret and analyze log data to troubleshoot issues
  • Communicate solutions and recommendations to the customer and ensure that customers have
    the information and tools to similar issues in the future
  • Collaborate and coordinate with other teams and experts throughout Microsoft to tailor the
    best solution for customer issues

  • Develop, document, and implement runbooks for training, process standardization, and
    guidance on how to troubleshoot effectively

  • Troubleshoot issues in customer environments involving cloud, server, endpoint, and network
    infrastructure

  • Perform activities necessary to quickly mitigate outages and service interruptions in the
    customer’s environment by recommending and implementing workarounds

  • Maintain current knowledge and understanding of product roadmaps and emerging
    technologies

  • Investigate and communicate incident root cause to customers

  • Participate in an on-call rotation when required

    Qualifications

    Required Experience

  • Minimum 3-4+ years experience in Window and Network Security Engineering or consulting,
    and/or Systems Administration with focus on security (this should include experience with
    endpoint security, server security and threat analytics)

  • Minimum 3+ years end customer facing support experience

  • Minimum 3+ years of Windows Server, Windows Client, Active Directory and/or Azure Active
    Directory administration

  • Minimum 1-2+ years of cloud experience with any of the major cloud providers, including cloud
    security, networking, and migration of multi-cloud or hybrid deployments

    Preferred Experience

  • Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to
    intermediate level).

    Minimum 3-4+ years experience in Window and Network Security Engineering or consulting, and/or Systems Administration with focus on security (this should include experience with endpoint security, server security and threat analytics)

    Skills: Active Directory, Endpoint Security, Azure Active Directory, Network Security

    Experience: 3.00-12.00 Years

    Education: Other

  • VIEW MORE

    Job Particulars

    Role Engineer
    Job TypeApprenticeship
    Hiring Process Face to Face Interview

    About Company

    Educomp Solutions Ltd
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