Maac group jobs - Back end Support Executive

Back End Support Executive

Maac group

location

Pune

experience

Fresher

salary

18,398 - 37,978 Per Month

qualification

12th Pass (HSE), Any Graduate

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Posted: 4 Years ago

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Applications:

Openings: 1

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer-reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Job Particulars

Role

Education 12th Pass (HSE), Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 567845

Locality Address Chinchwad , Deccan Gymkhana , Erandwane

State Maharashtra

Country India

About Company

Maac group

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