NTL Pvt. jobs - Back Office Administrator

Back Office Administrator

NTL Pvt.
experience Fresher
salary 24,000 - 49,000 Per Month
qualification
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Posted: 2 Years ago
Views: 11
Applications: 12
Openings: 1

Job Description

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
Responsiblities
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id778056
    Locality Address Aundh , Balewadi , Bibvewadi , Bund Garden Road , Camp Area
    StateMaharashtra
    Country India

    About Company

    NTL Pvt.
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