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Back Office Assistant

Hapster My Happy Place
Experience : Freshers
Location : Delhi, Pune, Kolkata(Rajarhat New Town )
Posted on 19 Oct 20
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Job DescriptionLast Date 16 Dec 20
  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support
  • Identifying root causes for the problems and taking corrective and preventive steps
  • Installation of OS and software
  • Providing training to the customer on software and solutions
  • Product demonstration to customers
  • Generating problem reports, logging issues, escalation of critical issues
  • manage and able to tackle glitches in the application

 (on job training will be provided)

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
  • Can speak English and Hindi 
  • Back Office Assistant
  • Experience : Freshers
  • Job Type : Full Time
  • Interview Type : Face to Face Interview, Telephonic Interview


Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Hapster- my happy place ! a revolutionary android/iOs based platform curated to break the monotony of day to day routine. Our unique infant company is formed on the foundation of benevolence, yet sets customer to earn some shell in their account clubbed with cent percent satisfaction to the services rendered or received. We aims at personal and professional holistic upliftment of every single soul in society, be it a Housewife, student or a 9-5 professional. Hapster mobile application which is based on day to day utility characters scans a wide range of need and requirement of people and comes with amalgamation of various features to ease your daily living by giving it an interesting twist. Hapster is one and only mobile application in today's era which is providing platform to people from all walks of life.
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