American Express jobs - Back Office Assistant

 RESHMI ENTERPRISE is a leading Pharmaceutical Distributors. We are supply medicine in retail outlet, last 10 years, with Customer Service & Maintenance Business located in Kolkata. We see the customer satisfaction in this service. We are Area Service Provider partner of leading Faucet and Sanitary Industry of Jaquar & Company Pvt. Ltd. Started in 1994 RESHMI ENTERPRISE is now one of the most trusted service center in Kolkata and North(24) pgs. Our service area located in Bidhannagar to Kalyani, Bidhannagar to Bongao, Bidhannagar to Bashirhat, Bidhannagar to Central Avenue, Bidhannagar to Hooghly. Bidhannagar to Park Street, Explaned to Shyam Bazar, Bidhannagar to Kakurgachi, laketown, Bangur, Salt lake to Newtown Rajarhat. We are satisfied to our vendor so we are lidded many of pin codes and many areas. We have a 53(Salaried & Commission) technician and 5 delivery boys they have to come across with us. The basic function of the Service Technician - Plumber is to provide general plumbing & cleaning services. Handles service calls to customers in their homes and sells fixtures, accessory items and service agreements. Utilizes customer service training to educate and assist customers in choosing service, products and finance options. Responsible for some training of apprentice plumbers. The Service Technician must be goal oriented self- starting, and energetic. This individual must be willing to pursue and actually participate in continuing education. This position requires the individual to be aware of and understand the company Mission Statement and be able to give a general outline if asked by customers or supervisor. To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Listed below is a representation of knowledge, skills, and/or abilities necessary to meet the minimum job requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. They are all high school diploma or equivalent, with a minimum of four years experience including hands on training and or plumbing work is required. Must be confident in his abilities. Must believe in him self and the company. Must believe in the company Mission Statement and the Service technician s work must reflect this belief. Must be able to work with Dealers & Distributors to get the job done correctly and in the best interest of our customers, Capable of plumbing techniques such as soldering, pipe threading, fixture installation, and repair. Must be able to read and write English well enough to read and prepare invoices time sheets and proposals. Must be capable of applying sound business judgment to all decisions. This position will require working indoors and outdoors in various climate conditions ranging from very cold with rain to very hot and humid. This includes attics, crawl spaces, and confined location Typical workweek is eight (8) to ten (10) hour workdays Six (6) days per week with regular weekend work, as well as early and/or late weekday meetings with customers, vendors and staff personnel as needed. This position deals with aggressive personalities in a highly competitive industry and will be stressful. The Service Technician must maintain a close working relationship with other members of the staff. In a delivery sector, Our organize the storage and distribution of goods. In this role you will ensure that the right products are delivered to the right location on time and at a good cost. You may also be involved in transportation, stock control, warehousing and monitoring the flow of goods. Understanding the whole supply chain is important so that you can coordinate it effectively and liaise with suppliers of raw materials, manufacturers, retailers and consumers.