· Handle client queries
· Manage volume of inbound calls
· Generate and process invoices
· Allocate and track orders and returns
· Implement and administer procedures to enhance operations
· Optimize inventory readiness and order fulfillment to ensure maximum sales can be realized Receive, priorities, process and identify incoming orders according to the sales policy and customer requirements
· Making calibration certificates
· Make stock entries
· Distribute communications to related departments in a timely manner when needed.
· Ensure the office is organized at the end of each day.
· Ensure records are accurately updated and stored responsibly in accordance with company policy.
· Monitor inventory and supply.
· Maintain a professional rapport with suppliers, customers, and staff.
· Schedule meetings for staff and managers of associated departments.
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