KRA 1. 0 Outstanding calls 2. Customer satisfaction w r t Support desk 3. No open calls/ overdue calls Job Description 1. Be able to handle support related coordination 2.Register ticket and distribute 3. Maintain client coordination 4. Maintain internal coordination 5. Report exceptions to HOD 6.Daily calls and follow ups
Required Skills CRM, Communication, Customer Co- ordination, Basic Knowledge of Computers Desired Skills Admin & Operation work. Inter Department Commu, Follow up for timely delivery
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