S.R. INFOTECH jobs - Back Office/Data Entry
Back Office/Data Entry
0 to0.5 Years
15,000 - 20,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Job Type: Full-time/Part-time
Salary: Weekly basis/ Monthly basis
Responsibilities:
• Make outbound calls to potential and existing customers to provide information about products or services.
• Handle customer inquiries and resolve issues promptly and effectively.
• Listen attentively to customer concerns and provide appropriate solutions or escalate to the relevant department if needed.
• Maintain accurate records of interactions with customers in the database.
• Meet or exceed performance goals including call quality, productivity metrics, and customer satisfaction targets.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Continuously strive to improve customer service skills and product knowledge through training and development opportunities.
Requirements:
• Excellent communication skills in [Hindi].
• Proficiency in basic computer applications and data entry.
• Strong interpersonal skills and ability to build rapport with customers over the phone.
• Previous experience in a customer service or telecalling role is preferred but not required.
• Ability to multitask, prioritize, and manage time effectively.
• Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment.
Job Particulars
Education
B.Com, 12th Pass (HSE)
Who can apply
Freshers and Experienced (0 to0.5 Years )
Hiring Process
Telephonic Interview
Employment Type
Full Time
Job Id
1668959
Job Category
Work from Home
State
Karnataka, Madhya Pradesh, Maharashtra
Country
India
About Company
'We are seeking meticulous individuals to join our team at S.R. INFOTECH Data Solutions. As a leading provider of data management services, we pride ourselves on accuracy and efficiency. Join us in our mission to maintain high-quality data integrity for our clients, ensuring their success in an ever-evolving digital landscape.'
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