Hi we are looking Back office Executive for below roles and responsibility person. Salary: 18K to 22K Immediately joiner need. Handling all breakdown calls received by fax, phone, email and schedule technicians to attend the same on priority basis · Schedule technicians on day to day basis to carry out preventive maintenance of automatic doors covered under warranty, contract and spot jobs · Preparation of quotation upon receipt of service reports from the technicians and enquiries received through fax, email and phone. Subsequent follow up with clients to get the same approved · Preparation of service proposal and subsequent follow up for securing new contracts · Generating sales order and purchase orders and follow up with suppliers for quick dispatch of material
Timely renewals of contracts · Preventive maintenance service work to be completed within 30 days · Handling of __% of break down (emergency/spot) calls within 24 hours · Preparation of quotations as per set target · Service receivable days not to exceed as per the set target standards.
Knowledge and Experience · Graduate in any discipline · Minimum 2-3 year’s industry experience, preferably in the field customer service and/or sales and/or pricing. · Excellent written and verbal communication |
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