Coordination with client members, hospitals, Clinic, Doctors, Car & Ambulance companies
Providing first point of contact information as required and providing assistance and information in a timely and professional manner
Documentation of all matters relating to the requests
Updating the local medics and clinics with appointments for client members
Updating and maintaining the internal system with case notes
Document all matters relating to request
Ensure case notes are managed, communicated and prepared for handovers
Monitoring of medical repatriations and evacuations
Ensure providers and suppliers are up to date with current information
Ensure compliance at all times with the Procedural manuals and guidelines
All administrative duties and case note logging as required As previously stated, the role will require Female Candidates who are highly customer-focused, and also possesses the following skills, qualifications and experience: Required Skills and Knowledge
Medical / Healthcare background knowledge & training would be a plus point for the job • Excellent English language written and spoken
IT literacy and proficiency in the usage of contemporary computer software including Microsoft Outlook and Word & Excel
Ability to multi task and handle several requests at the same time, prioritising tasks appropriately.
Be service-orientated and possess excellent verbal and written communication skills in English & Sinahalese is Essential
The age should be below 40 years & Minimum Work Experience should be 3 years
Be willing to work extended hours
The Candidates should be a Resident of South Kolkata.
An attractive remuneration coupled with opportunities for career advancement, is on offer for the successful candidate.
ARMS provides Travel & Medical Assistance to International Travellers in South Asia.We also Medevac Critically sick patients on Commercial flights and Air Ambulances within South Asia or back to their home Country.We work with International Clients & Clinics & Hospitals all over South Asia.We have been in the Medical Assistance & Rescue Business for the past 30 years.