Alfa Kpo Pvt Ltd jobs - Back Office Operation Executive

 Roles & Responsibilities:-

• Excellent Communication skill ( verbal and written)
• Major work is back office, data, Internet research related
• Work directly with clients from all over the world
• Effectively communicate with clients via telephone and email.
• Work on excels, power point presentations, word documents.
• Develop and maintain effective work relationship with clients.
• Take accurate enquiry details from client.
• Understand the work requirement of client and communicate effectively.
• Maintain an effective tracking system of all enquiries.
• Data research, data mining, data entry and use of CRM is a plus.
• Provide a weekly schedule of planned activities to team leader.
• Record, monitor and assess results of referred enquiries.
• Represent company in a professional manner at all times