Back Office Operation Executive
Back Office Operation Executive Would be Responsible to:-
Researching, Planning & Executing internal (Organizational) and external (Client) projects
successfully within the stipulated time period.
Proactively analyze the project challenges and address them effectively and efficiently.
Setting up client meetings, engaging effective parties, preparing MOM and following up with
the parties to ensure timely response to client needs.
Rigorously follow up (Call, message etc.) With Internal (Acquisition, Sales, finance etc.) and
external (Client, trainers, lab providers etc. ) resources for successful execution of Training
programs/ client deliverables.
Defining, Designing & fine-tuning processes for seamless coordination within different teams
(Internal & External) and execution of projects.
Ensuring Zero complaints or escalation from the client.
Continuously Engaging in Introspecting & Improvising the processes, quality of deliverables /
Client projects.
Leading and managing the team of Interns and other freelance resources to achieve desired
results within the defined time period.