Koleshvari Infratech Pvt Ltd jobs - Back Office Sales Coordinator

Job Profile: Back Office Sales Coordinator

Role Overview

As a Back Office Sales Coordinator at Koleshvari Infratech Pvt Ltd, you will play a crucial role in supporting our sales team and ensuring smooth operations of the sales process. You will be responsible for handling administrative tasks, coordinating with various departments, and assisting in sales-related activities.

Key Responsibilities

1.     Sales Support: Assist the sales team in generating leads, preparing quotations, and following up with clients to close sales deals.

2.     Order Processing: Manage the order processing system, including order entry, verification, and tracking to ensure timely delivery of products.

3.     Customer Communication: Serve as a point of contact for customer inquiries, resolving issues, and providing exceptional customer service to maintain client satisfaction.

4.     Documentation: Maintain accurate sales records, including contracts, invoices, and other relevant documents.

5.     Inventory Management: Coordinate with the inventory department to ensure availability of products and timely replenishment of stock.

6.     Sales Reporting: Prepare sales reports and analysis for management review, providing insights into sales performance and market trends.

7.     Collaboration: Work closely with the marketing team to align sales strategies with promotional activities and marketing campaigns.

8.     Process Improvement: Identify areas for process improvement within the sales department and suggest solutions to enhance efficiency and productivity.