· Cold calling people using a given phone directory to sell products .
· Answering incoming calls from prospective customers.
· Using scripts to provide information about product’s features, prices etc. and present their benefits.
· Ask pertinent questions to understand the customer’s requirements.
· Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
· Record the customer’s personal information accurately in a computer system.
· Deal with complaints or doubts to safeguard the company’s reputation.
· Serves customers by selling products and meeting customer needs.
· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
· Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
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