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Fresher
15,000 - 45,000 Per Month
Your Profile matches the job
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on a day -to-day bases providing efficient service,
providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer's profile, demographics, banking behaviour and portfolio.
Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
The candidate should have a relevant experience for Call centre, tele-calling , customer care executive.
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