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Fresher 
Salary not disclosed • Overview of Banking & its functions
• Types of Accounts(Liabilities/Assets)–Demand Deposit, Term Deposit, OD limits
• Account Opening Process – Complete Documentation – ID Proof, Address Proof, FATCA declaration
• Payment Mechanism – Funds Transfer – IFSC Code, NEFT, RTGS, IMPS
• Third Party Products–Mutual Funds, Insurance etc.
• Banking Sales–Prospecting, Cross Selling, Up-Selling
• Customer Service–Non-Financials–Change of Address, Passbook Printing etc.
• Digital Banking–ATM’s, POS, Internet Banking, Mobile Banking, Phone Banking, UPI
• Complaint Handling–How to resolve customer Complaints
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